Jobs

Social Media Content Manager | Savannah, GA

Job description:

The Social Media Content Manager will be hands-on in the development of digital content for all of LAKE’s owned brand channels– which includes motion, video, and static social media assets for organic and paid campaigns. This person should be excellent at conceptualizing innovative ideas that will engage LAKE’s audiences and be able to translate our brand aesthetic into digital assets that will live across multiple digital properties. The Content Manager will work with the creative team to develop, produce, and promote our best content across our Facebook, Instagram, and TikTok with a core goal of increasing brand awareness and fostering brand engagement.

The ideal candidate must be well-versed in social content creation (specifically, Photoshop or Illustrator, and video editing applications) and must be comfortable with some animation and motion graphics including: typography on video, video creation, video editing, and social media platform best practices. We are looking for an enthusiastic content creator that loves all things social.

Primary Responsibilities:

• Create on-brand content for paid and owned social media platforms that successfully ladder up to company/brand marketing goals.
• Work with graphic designers to create social media assets and digital ads (animation, motion graphics, video and photo editing, graphic design/illustration).
• Evolve existing LAKE assets to the digital space.
• Execute creative campaign concepts and bring to life with video.
• Create digestible, visual content with an iPhone camera to bring the brand to life (including short-form videos, reels/TikTok, stories, behind-the-scenes, etc.); proficient edit iPhone footage with apps and filters for quick turnarounds.
• Creating compelling Instagram Stories, or launching original franchises and overseeing execution of campaigns and evergreen content.
• Conceptualize and create IG Reels, TikToks, IGTV videos, and behind-the-scenes footage and other supporting assets for our editorial photo shoots and campaigns. These will include but are not limited to product launches, brand partnerships, store events and influencer activations.

Skills and Experience:

• Minimum two years of experience working specifically in the area of social media, digital content, and creative production.
• Ability to follow briefs and quickly design multiple assets daily.
• Deep understanding of and experience with social platforms: Instagram and TikTok, Facebook, Youtube and Pinterest.
• Proficiency of Adobe After Effects, Illustrator, Premiere Pro and similar tools in the Adobe Creative Suite.
• Previous experience working in production and/or content creation (ex. photography, video, in-app editing etc.).
• Strong organizational skills to manage simultaneous projects and short deadlines.
• Keen eye for elevated design and fluency in brand applications aligned with luxury lifestyle.

To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Social Media Content Manager.

Director of E-Commerce | Savannah, GA

Job description:

LAKE is seeking an experienced Director of E-Commerce to own the short and long-term product roadmap of lakepajamas.com while delivering an engaging user experience with best-in-class KPIs. This role is responsible for all aspects of the digital experience and works cross-functionally with marketing, brand, and operations to lead new product launches, showcase the best of brand content, and execute a frictionless client experience. The ideal candidate is a right brain left brain thinker who can deliver an elevated commerce experience that equally considers consumer sentiments and detailed data-analysis. The ideal candidate is an exceptional problem solver and communicator who can manage multiple priorities and expectations among stakeholders.

Responsibilities:

• Manage product roadmap and make recommendations for conversion rate optimization, new features and custom solutions that support efficiency at scale.
• Manage implementations and iterative testing strategy.
• Lead product launches online and lead cross-functional teams to ensure on-time and accurate delivery of assets in a high-stakes, highly visible environment .
• Supervise internal team, including client services, and third-party vendors, and foster value of data-backed decision making, attention to detail, speed, and innovation.
• Manage reporting and analysis of digital product performance.

Required Skills/Abilities:

• Shopify Plus, Google Analytics, A/B Testing, Data Architecture & UX/UI expertise.
• Proven track record of growth in fast-paced environment.
• Strong technical acumen.
• Excellent project manager.
• Exceptional attention to detail.
• Knowledge of growth marketing.
• Data obsessed with a test & learn mentality.

Education and Experience:

• 7+ years of experience in e-commerce product management, preferably for a DTC brand.
• 2+ year experience managing a team.
• BA or BS preferred.

To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Director of E-Commerce.

Design Assistant | Savannah, GA

Job description:

The Design Assistant will participate in all phases of the design and development process from initial concept through to production for sleepwear and loungewear. Collection includes women’s, men’s, and kid’s products.

Responsibilities:

• Participate in fittings and document clear and precise notes during fitting.
• Prepare for each fitting by inspecting and measuring samples and tracking against previous fit notes and samples.
• Assists in managing multiple seasons and product categories at different stages of development.
• Ability to work in a fast-paced environment with a strong sense of urgency.
• Assists with preparing and updating design tech packs.
• Create and update technical sketches.
• Manage an organized system of Photoshoot and SMS samples.
• Assist in sourcing fabrics, trims, notions and supplies as needed.
• Maintain an organized fabric and trims library.

Required Skills/Abilities:

• Excellent organization skills with the ability to prioritize and handle multiple projects simultaneously.
• Knowledge of how to measure garments.
• Knowledge of garment construction and fit and fabric knowledge.
• Outstanding communication skills both written and verbal.
• Enthusiastic about the brand and willing to learn.
• Computer proficient in Adobe Photoshop, Adobe Illustrator, Excel, and Word; experience with Centric a plus.

Education and Experience:

• Bachelor's Degree in Fashion Design, Technical Design, or equivalent experience.
• 1-2 years’ experience in technical design, fitting, and spec packages.

To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Design Assistant.

Systems Administrator | Savannah, GA

Job description:

As the founding member of LAKE’s IS team, the Systems Administrator will establish best practices for software implementation and adoption, educating and training employees to elevate individual competency and enhance team performance. They will serve as the primary administrator for NetSuite ERP and Celigo and will provide technical support to super users of other software platforms including Shopify Plus, Shopify POS, Centric PLM, Deposco WMS, and Airtable. They will monitor integrations between platforms and will be responsible for troubleshooting issues as they arise. Working with the Head of Operations, they will identify areas for systems improvements, seeking opportunities to further streamline processes, reduce costs, and enhance productivity through the adoption of new technologies as required. Additionally, this position will be tasked with providing tech support to LAKE employees on an as needed basis.

Primary Responsibilities:

• Partner with the Head of Operations to complete the NetSuite ERP implementation, reviewing existing configurations, advising on best practices for new workflows, testing integration builds, creating SOPs, and leading training sessions for all team members.
• Oversee the daily management and ongoing maintenance of all applications, including NetSuite ERP, Centric PLM, Deposco WMS, Shopify, and Celigo.
• Identify and implement a new POS system for LAKE retail stores, training all retail team members on successful operation of the platform.
• Identify gaps in technology, offering and subsequently implementing solutions that seek to increase the efficiency of company operations.
• Serve as an administrator for all systems, including NetSuite ERP, Centric PLM, Deposco WMS, Shopify, and Celigo, consistently evaluating and enhancing existing builds to ensure required business processes are functioning optimally.
• Troubleshoot systems issues, resolving in a timely and cost-effective manner.
• Identify and establish a company-wide document management system (on premise and/or cloud solution).
• Create and enforce SOPs across departments to ensure data integrity and effective use of technology resources.
• Ensure all systems are kept up to date and secured with necessary updates.
• Provide technical support to all employees (Mac and PC environments).
• Track and maintain annual technology budgets, making recommendations for cost improvements where possible.

Required Skills/Abilities:

• Highly proficient in NetSuite ERP
• Excellent self-directed organizational and time management skills
• Familiarity with both iOS and PC operating systems
• Highly skilled communicator and adept problem solver who enjoys working cross-functionally to achieve goals.

Education and Experience:

• Bachelor’s degree in Computer Science, Technology or related field
• At least 3 years’ experience in IT/IS management
• Shopify experience preferred
• 2+ years’ e-commerce experience
• Apparel retail experience preferred

To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Systems Administrator.

Client Services Associate

Job description:

LAKE is looking for a Client Services Associate to join our Client Services team. This role will be responsible for engaging with customers efficiently and resolving customer concerns promptly. Your core competencies include written and verbal communication, multitasking, and problem-solving. You are passionate about our product, are enthusiastic about helping others, and have a customer-first attitude.

Responsibilities:

• Provide superior service and support to our customers by promptly responding to emails, chats, and phone calls
• Communicate daily with our Operations Team to ensure a seamless fulfillment and returns experience
• Ensure up-to-date information for inventory, sales, special collections and discontinued items

• Efficiently utilize our ERP and other software applications to ensure the highest quality customer experience with the primary goal of expeditious problem resolution
• Maintain an acute knowledge of our collections with the ability to speak about them fluently
• Assist with client outreach and relations in order to maximize customer experience and promote the LAKE lifestyle

Requirements:

• Excellent oral and written communications skills
• Retail experience a plus
• Bachelor's degree

To apply, please email cover letter and resume to jobs@lakepajamas.comwith the subject Client Services Associate.

Marketing Intern | Savannah, GA

Job description:

LAKE is looking for an enthusiastic marketing intern to join our marketing team and provide creative ideas to help achieve our goals. You will gain experience in a wide range of marketing channels and have cross functional administrative duties in developing and implementing marketing strategies. The ideal candidate is a self-motivated, independent worker with superior communication skills. You have a positive attitude, the ability to handle multiple projects at once, and a strong desire to learn and grow in a fast-paced environment. Strong attention to detail, flexibility, and interpersonal astuteness are key attributes to being successful in this position. Hours are flexible, but a minimum of 20 hours per week is required.

Requirements:

• Knowledge of marketing strategies

• Strong verbal and written communication skills

• Ability to quickly learn and process information

• Organization and time management skills

• Aptitude with various social media platforms
• Interest in the apparel industry


To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Marketing Intern.

Retail Sales Associate | Charleston, SC

Job description:

Sales Associates will be responsible for assisting customers throughout the shopping experience. The role is to interact with each customer with the goal of introducing the brand, answering product questions, closing the sale, and building a long term client relationship. This role will also be responsible for daily stock maintenance and for merchandising products in thoughtful, inspiring ways that are aesthetically aligned with the brand. This position is based in Charleston, South Carolina.

Desired attributes:

• Positive demeanor
• Team player
• Clear communicator
• Organized
• Enjoys helping others
• Strong attention to detail
• Interest in the LAKE brand

To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Retail Sales | Charleston.

Retail Sales Associate | Atlanta, GA

Job description:

Sales Associates will be responsible for assisting customers throughout the shopping experience. The role is to interact with each customer with the goal of introducing the brand, answering product questions, closing the sale, and building a long term client relationship. This role will also be responsible for daily stock maintenance and for merchandising products in thoughtful, inspiring ways that are aesthetically aligned with the brand. This position is based in Atlanta, Georgia.

Desired attributes:

• Positive demeanor
• Team player
• Clear communicator
• Organized
• Enjoys helping others
• Strong attention to detail
• Interest in the LAKE brand

To apply, please email cover letter and resume to jobs@lakepajamas.com with the subject Retail Sales Atlanta.