Product Expertise & Guidance
Concierge acts as a sizing and fit specialist, helping customers navigate color preferences, fabric feel, and style coordination to find their perfect match.
Ways to reach a member of our team:
Please contact our concierge team for assistance with phone orders, order issues, product guidance, and more.
Phone: 912-999-6177
Email: info@lakepajamas.com
Live chat: Monday - Thursday, 9am-5pm EST
and Friday, 9am-1pm EST.
How we can help:
Order Assistance
Concierge resolves returns, exchanges, ordering issues, and general account inquiries, ensuring a frictionless experience from purchase through resolution.
Gifting & Holiday Services
Concierge manages gifting requests, curates gift recommendations, builds custom wishlists, and coordinates the full gifting experience from selection to delivery.